3666bet Privacy Policy
3666bet places the highest importance on the security of users' personal information. This policy explains in detail — what information we collect, how we use it, and how we keep it protected.
This Privacy Policy ("Policy") applies to all users connected to the 3666bet platform. By using the 3666bet website or mobile application, you agree to the terms described in this policy. This policy is aligned with our Terms and Conditions and both must be read together.
We are committed to protecting your personal information. Data is collected only for the purpose of providing necessary services and is never sold to any third party.
1 Definitions and Scope
1.1 Scope of This Policy
This Privacy Policy applies in the following situations:
- When using the 3666bet website (https://3666betapp.cam)
- When using the 3666bet Android (APK) or iOS mobile application
- When registering an account, logging in, or using any service
- When contacting the customer support team
1.2 Key Definitions
"Personal information" means any information that can directly or indirectly identify you — such as your name, mobile number, email address, transaction details, and device-related data.
"Processing" means any operation performed on data, including collection, storage, use, transfer, or deletion.
2 Information We Collect
2.1 Registration and Account Information
The information you provide when opening an account at 3666bet is collected:
- Full name and date of birth (for age verification — minimum age to use the platform is 21+)
- Mobile number and email address
- Username and password (stored in encrypted form)
- Optional: payment identity information (bKash, Nagad, or Rocket account number)
2.2 Transaction and Financial Information
For managing deposits and withdrawals, the date, amount, and payment method of transactions are stored. We only record transactions carried out through bKash, Nagad, and Rocket.
2.3 Technical and Usage Information
The following information may be collected automatically while you use the platform:
- IP address and device identity
- Browser type and operating system
- Time spent on the platform and sections visited
- Data obtained from cookies and similar tracking technologies
2.4 Customer Support Communications
When contacting us via live chat or email, records of the conversation are kept. These are used to improve service quality and resolve disputes.
3 Purposes of Using Information
3666bet uses collected information only for the following purposes:
3.1 Service Operations
- Account creation, verification, and management
- Processing deposits and withdrawals
- Managing bonuses and promotions
- Providing VIP membership and cashback benefits
3.2 Security and Fraud Prevention
- Protection against unauthorized access and account theft
- Prevention of multiple account creation
- Detection of suspicious transactions
- Age verification (to enforce the 21+ policy)
3.3 Customer Support
Information is used to operate 24/7 live chat and email support in Bengali and English. Records of previous conversations help provide accurate and prompt assistance.
3.4 Service Improvement
Technical information is used to analyze user experience, identify technical issues, and improve platform performance. No individual's identity is revealed for this purpose.
4 Disclosure and Sharing of Information
4.1 Disclosure to Third Parties
3666bet does not sell users' personal information to third parties for commercial purposes. However, information may be disclosed in the following situations:
- Payment processors (bKash, Nagad, Rocket) — to complete transactions
- Technology service providers — for platform maintenance, under strict confidentiality agreements
- Fraud prevention and security services — only relevant information
4.2 Legal Obligations
Required information may be provided upon a court order or a lawful request from a law enforcement agency. In such cases, only the specifically required information is disclosed.
4.3 No Disclosure Without Your Consent
Outside the situations described above, no personal information is sent to any third party without your explicit consent.
5 Data Protection Methods
5.1 Technical Security Measures
All information collected on the 3666bet platform is kept secure through SSL (Secure Socket Layer) encryption technology. As a result, information exchanged between your browser and our servers cannot be read by third parties.
- Passwords are stored as hashed values — no staff member can view a password directly
- Payment information is stored in encrypted form
- Regular security audits are conducted on servers
- Automatic detection of suspicious activity is in place
5.2 Administrative Security
Only authorized staff have access to personal information, and they operate under strict confidentiality guidelines. Any staff member who uses information for personal gain will face disciplinary action.
5.3 Response to Data Breaches
In the event of a data breach, affected users will be notified as quickly as possible and immediate steps will be taken to resolve the issue.
6 Cookie Policy
6.1 What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. 3666bet uses cookies for the following purposes:
- To maintain login sessions (so you do not have to log in repeatedly)
- To remember your preferences and settings
- To monitor platform performance
- For security verification
6.2 Cookie Control
You can disable cookies by changing your browser settings. However, this may limit some platform functionality. Analytics cookies are used to improve the service without identifying any individual.
7 Data Retention Period
3666bet does not retain any information beyond the necessary period. The retention period for specific types of information is described below:
- Account information: for the entire period the account is active, and a minimum of five years after closure
- Transaction records: for the period required by legal obligations
- Customer support conversations: up to three years
- Technical logs: up to 90 days
Once the specified period ends, information is securely deleted or anonymized so that no individual can be identified.
8 User Rights
As a 3666bet user, you have the following rights:
8.1 Right to Access Information
You may ask what information 3666bet holds about you. If you contact customer support, the information will be provided within a reasonable time.
8.2 Right to Correct Information
If any of your information is incorrect, you may request a correction. Identity verification will be required for changes to your name, mobile number, or other identifying information.
8.3 Right to Close Your Account
You may request to close your account at any time. Under the Responsible Gaming Policy, you have the option to voluntarily restrict or permanently close your account. Even after account closure, some information will be retained for a specified period due to legal obligations.
8.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or messages, inform customer support and they will be stopped. However, essential notifications related to your account or transactions cannot be turned off.
9 Protection of Minors' Information
The 3666bet platform is for individuals aged 21 or above only. If a person under 21 has created an account by mistake and this comes to our attention, that account will be closed immediately and the associated information will be deleted.
If you are aware of an account belonging to a minor, please inform customer support.
10 Policy Changes
3666bet reserves the right to update this Privacy Policy as needed. For significant changes, a notice will be posted on the platform and users will be informed by email.
The date of each change will be noted at the top of the page as "Last Updated". Continued use of the platform after a change means you have accepted the revised policy.
For more details or answers to common questions, you can visit our FAQ section.
11 Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, contact us through the following:
Live Chat: 24/7 direct support in Bengali and English
Email: [email protected]
Response Time: generally within 24 hours for email
To learn more about 3666bet, visit our About Us page.